Refund Policy

This Refund Policy explains how refunds work for Little Gambit set licenses and gift codes. It forms part of our Terms of Service.

Who you buy from

Little Gambit is a product of Miniwright, and Miniwright is the seller of record for your purchase, so that's the name you'll see on your PayPal receipt. Payments are processed by PayPal; refunds are issued to your original payment method through PayPal.

Set licenses

• Unused licenses: you may request a full refund within 14 days of purchase if no sculpts have been generated under the license (for example, an accidental or duplicate purchase).
• Used licenses: once sculpting has begun, real third-party generation costs are incurred, so a license with used sculpts is non-refundable. We may refund partly-used licenses at our discretion.
• After a refund: a refunded license stops covering further sculpts. Files you already downloaded remain yours.

Gift codes

• Unredeemed codes are refundable: the buyer may request a refund any time before the code is redeemed.
• Redeemed codes: once redeemed, the license belongs to the recipient and the rules above apply (refunds go to the original buyer's payment method).

Failed or defective generations

If a sculpt fails because of a technical fault on our side, you can retry it from the piece screen at no cost, as many times as needed. A failed sculpt does not consume a unit of your license, and if one is consumed by mistake, contact us and we will restore it.

If a sculpt completes but you are not happy with the result, use the free do-overs first: we currently include up to three free re-rolls or revisions per piece, and where a concept preview applies you also get free preview re-rolls before anything is sculpted. AI generation is inherently variable, so a result you simply do not like is not by itself a defect. If something is genuinely broken, contact us and we will make it right.

Your statutory rights

Nothing in this policy limits mandatory refund or withdrawal rights under the law that applies to you. Because the Service delivers digital content immediately, you may be asked to consent to immediate delivery at checkout, which can affect a statutory withdrawal right once generation has begun.

How to request a refund

Email hello@miniwright.com with the email used at checkout and your PayPal transaction ID. We aim to respond within 3 business days; approved refunds typically arrive within 5 to 10 business days. If you have a billing problem, please contact us before opening a bank dispute; we can almost always resolve it faster.